Emotional Intelligence is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
There are five key elements to it:
** Self-awareness - the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.
**Self-regulation - involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.
** Motivation - being aware of what motivates them.
** Empathy - considering other people's feelings especially when making decision.
** Social skills - managing relationships to get along with others.
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