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PRIVACY POLICY

At Sailaja Pisapati Group, we care about your trust and confidentiality. This page explains how we collect, use, and protect your information when you visit our website or use our services. Please read this policy carefully to understand your rights and our responsibilities.This Privacy Policy outlines how Sailaja Pisapati Group manages, stores, and protects your personal information. By using our website and services, you agree to the terms described here. We encourage you to review this policy to understand how your data is handled.

📌 PRIVACY POLICY:

SAILAJA PISAPATI GROUP, values your privacy. We collect only the information necessary to provide psychological services, workshops, and online courses.
 
What We Collect
Name, email, phone, and basic contact details
Information you share during therapy sessions (kept confidential)Payment details processed securely through Razorpay
Device/IP data for analytics
 
How We Use Your Information
To provide therapy, workshops, and courses
To schedule appointments and send confirmations
To process payments
To improve website experience
 
Confidentiality
Therapy records are confidential except:
If required by law
If there is risk of harm
With your written consent
 
Third Parties
We share data only with trusted service providers like Razorpay and email/communication tools.
 
Your Rights
You may request access, correction, or deletion of your data anytime.

📌 TERMS & CONDITIONS:

By using www.spmhc.com, attending our therapy sessions, workshops, or courses, you agree to the following:
 
Services
We provide psychological consultations, assessments, workshops, and educational programs online/offline.
 
Payments
All payments are processed securely via Razorpay.
Fees must be paid in full before sessions or workshops.

No Emergency Services
We do not provide crisis intervention.
For emergencies, contact local helplines immediately.

Intellectual Property
All course materials, videos, worksheets, and content are owned by SPMHC.
Reproduction or sharing is not permitted without permission.
 
Scheduling
Sessions must be booked in advance.
Rescheduling requires 12–24 hours notice.

Limitation of Liability
Therapy outcomes vary; no guarantees are provided.
We are not responsible for technical issues or external platform errors.

📌 REFUND & CANCELLATION POLICY:

Therapy Sessions
No refund after a session is completed.
Rescheduling allowed with minimum 12 hours notice.
Missed sessions (no-show) are non-refundable.

Workshops / Webinars / Courses
Refund only if the event is cancelled by SPMHC.
No refund once course material is accessed or workshop seat is confirmed.
Digital products are non-refundable.

Accidental Payments
Refund may be considered within 24 hours if the service has NOT been used.

How to Request
📧 Email: [Your Email]
Include your name, date of payment, and reason for request.

📌 DISCLAIMER:

 
  • The information on www.spmhc.com is for educational and awareness purposes only.
  • Our psychology services are not a substitute for emergency medical care.
  • We do not guarantee outcomes in therapy or personal development programs.
  • Workshops, tarot, astrology, and spiritual tools are for personal growth—not predictive or medical claims.
  • By using our services, you acknowledge that results vary from person to person.

For emergencies, contact your local emergency number or nearest hospital.
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